Delivery Information
Free shipping on all Australian orders over $60
Free international delivery on orders over $200
You can track your order using the links below
Find answers to your questions, or get in touch with our team
Order In Time For Christmas
Find our Christmas cut-off dates in the table below – order before the deadline to receive your items on time*
Region | Standard | Express |
---|---|---|
VIC, NSW, QLD, SA | Sunday 15th December | Thursday 19th December |
WA, NT | Wednesday 11th December | Wednesday 11th December |
NZ & INTERNATIONAL | - | Monday 16th December |
*Depending on location. Order by 11:59pm AEDT on the listed date above.
** Please note these delivery cut offs do not include monogramming orders.
Australian Delivery
Standard Delivery
Order Total | Cost | Time Estimate |
---|---|---|
$0 - $60 | $7.50 | 2-6 business days from dispatch |
$60+ | FREE | 2-6 business days from dispatch |
Express Delivery
Order Total | Cost | Time Estimate |
---|---|---|
$0+ | $10.00 | 1-3 business days from dispatch |
For more information on delivery time estimates, please visit the Auspost website.
International Delivery
It is the customer’s responsibility to pay any overseas customs duties, foreign taxes or other fees that may be imposed. Bulky items cannot be shipped internationally.
Delivery to New Zealand
Order Total | Cost | Time Estimate |
---|---|---|
A$0 - $75 | A$19.95 | 4-18 business days from dispatch |
A$75+ | FREE | 4-18 business days from dispatch |
International Delivery
Order Total | Cost | Time Estimate |
---|---|---|
A$0 - $200 | A$29.95 | 4-18 business days from dispatch |
A$200+ | FREE | 4-18 business days from dispatch |
*Depending on location
Customs Duties and Taxes
Delivery Cost does not include any applicable import taxes and customs duties for your order. You are responsible for the payment of any applicable taxes and duties for your order. In compliance with Australian export regulations, we must declare the exact value of all products ordered and mark them dutiable as "merchandise". The law prohibits us from marking any order as a "gift" even if you are placing an order with the intention of sending a gift to a recipient. Please check with your country's customs service for further information. Customs inspections may result in Delivery Estimate delays.
Order Tracking
Once your order has been placed it may take between 2 - 7 business days for your order to be processed and dispatched. If you place an order on a weekend, please allow an additional 2 business days for your order to be processed and dispatched. Please allow up to 7 business days for dispatch of all monogramming orders.
Please note this can take longer during sale or busy periods.
You can track your order using the below Delivery Service links:
Destination | Delivery Provider | Contact |
---|---|---|
Australia | AusPost | AusPost Website |
International | DHL | DHL Website |